Introduction
Welcome to KFlora Designs. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, https://kfloradesigns.com.
1. Personal Information
When you visit our site, we collect the following personal information as part of the purchase process:
Contact Details: Name, email address, billing and shipping address, phone number.
Payment Information: Credit card details, PayPal information, or any other payment details necessary to process your order.
Account Information: Username, password, and any other details needed to create an account on our site.
Purchase History: Information regarding the products you’ve purchased and any preferences related to these purchases.
Automatic Information
As you navigate our site, we may collect certain data automatically, including:
Device Information: Type of device, IP address, browser type, and operating system.
Usage Data: Pages visited, time spent on pages, links clicked, and any other activity on the site.
Cookies and Similar Technologies: Details of your interactions with cookies and similar tracking technologies (see our Cookie Policy below).
2. How We Use Your Information
We use the collected information in the following ways:
To Process Orders: To manage your purchases, process payments, and deliver products or services.
Customer Support: To provide you with customer support and respond to your inquiries.
Marketing Communications: To send you marketing emails, special offers, and updates about our products and services if you have opted in.
Website Improvement: To analyze trends, track user engagement, and improve the functionality of our website.
Legal Compliance: To comply with legal obligations, prevent fraud, and protect our users.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services), provided they agree to keep this information confidential.
Legal Obligations: When required by law, such as in response to a subpoena, or if necessary to protect our rights, your safety, or the safety of others.
4. Your Rights
As a user of our site, you have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., where required for legal obligations).
Objection: You can object to the processing of your data, including for marketing purposes.
Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.
Withdrawal of Consent: If you have given consent for any particular processing of your data, you can withdraw that consent at any time.
To exercise these rights, please contact us at customerservice@kfloradesigns.com.
5. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us recognize your device, store your preferences, and improve your browsing experience.
Types of Cookies We Use:
Essential Cookies: Necessary for the operation of our website. These cookies enable you to navigate the site and use its features, such as accessing secure areas.
Performance Cookies: Collect information about how visitors use our website, such as which pages are most popular. These cookies are used to improve how the website works.
Functional Cookies: Allow the website to remember choices you make, such as your username, language, or region, and provide enhanced features.
Targeting/Advertising Cookies: Track your browsing habits to enable us to show you more relevant advertisements.
Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our site and some features may not function properly.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption of sensitive data, regular security audits, and access control measures to prevent unauthorized access to your data.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it regularly.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
KFlora Designs
Rancho Cordova, California
916 858-8648
customerservice@kfloradesigns.com